FREQUENTLY ASKED QUESTIONS

Doctor Detail of the Treasure Coast LLC, is a fully licensed and insured detailing service, serving The Treasure Coast of Florida including: Jensen Beach, Stuart, Port St. Lucie, Palm City, Hobe Sound & Jupiter. We are located in Rio, Jensen Beach. We are a System X Ceramic Coating Authorized Installer.

Some vehicles can be completed at your home, place of business, parking lot, etc. however vehicles requiring more extensive detailing will require drop at our full service detailing center. If the vehicle has paint that is in poor condition or carpet stains and interior smells, then it will likely need to be dropped off. Some vehicle details can take multiple days to complete. There are many factors that determine if detailing services can be performed at your location. If it is your first time using Doctor Detail - it is highly recommended that you drop your vehicle off. Once we have detailed the car back to its best possible condition, we can provide mobile maintenance services at your location. 

1.) A dirty and unlocked vehicle.    

Doctor Detail does not need access to your water or electric. Our service trucks are 100% self contained and utilize clean, filtered water, unlike other companies that use well water and require land line electric. If the work is completed at your home and a garage is accessible, we may request to work in the shade of the garage.  

An express interior detail will address only the vehicle's interior covering light & moderate cleaning. An express exterior detail will focus only on the exterior and will not include wax. An express full service detail includes both light & moderate detailing of both the interior and exterior at the same time. Vehicles with heavily soiled interiors or ones needing paint correction will need to be seen in person for an accurate determination of what treatment methods will be required and an estimate for those services. 

To a point, yes - with some exceptions. For the sake of trying to determine the condition of the vehicle when you call, we will always ask you to give us some details about the vehicle to assess it's condition. For example, the price on a detail for a 2007 Ford Mustang with 125,000 miles would almost certainly differ from another 2007 Mustang with only 12,000 miles. The more miles it's driven, exposure to corrosive environmental conditions and general wear and tear can make a huge difference in the amount of time, processes and effort it will take us to bring your vehicle into the best shape possible. We will do our best to give you a price range over the telephone, based on the vehicle as you described. All prices are subject to an in-person evaluation. 

This depends on it's current condition, and how extensive you would like our process to get. A typical wash, inside & out will take about an hour if the car is in decent condition. More comprehensive details needing paint correction, Ozone treatments, or carpet extraction will need to be evaluated on a case by case basis to accurately determine how long it will take. Sometimes estimates can be completed by sending photos of the vehicle by email or text.

Yes, vehicles scheduled for drop off at the detailing facility requiring transport home should specify when scheduling. If you are unable to drop the vehicle off, we can also pick the vehicle up from you, and drop it back off when complete.   Some customers also utilize Uber/Lyft services.

The traditional car wash uses machines and "line" type service, where the same dirty machines are washing dirt off every car, and a team of people descend on your vehicle - each person responsible for one task. Lots of these car washes even recycle their dirty water! Doctor Detail uses no automated equipment, soiled cloths or brushes, nor would we ever consider using unfiltered/chemically treated water. You won't find dirt under the seats, in the door jambs, wheel wells or console. Each vehicle will have an individualized approach best suited for its present condition and customer satisfaction is our first priority.

Doctor Detail is not exclusive to one brand of detailing product. There are a vast amount of excellent products out there, and we believe most of them do have a place in detailing.  

This process starts with a thorough wash & dry. Depending on the condition of the vehicle, we will then apply a technique called clay barring to remove surface contaminants such as environmental fallout and bug guts. If needed the next step includes machine compounding/polishing to remove oxidation, water spots, holograms, swirl marks and other paint blemishes. Paint correction can help to lessen the visibility of severe scratches, however anytime the paint has been broken or gouged its best to touch up with matching paint. 

A specialized machine used to generate Ozone (O3) will be used to fill your vehicle interior and HVAC systems. One molecule of ozone has three atoms of oxygen, which makes it different than the air we breathe, which only has two atoms of oxygen per atom. This makes ozone an extremely powerful oxidant which when applied to the vehicle's interior and HVAC systems will destroy germs, viruses, bacteria, mold, and odors. When those nasty items come in contact with the extra molecule of oxygen - the item is destroyed leaving only oxygen behind.